Privacy Policy

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We respect your privacy, collect minimal data to improve services, and never share it without your consent.

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24/7 Support: 1-877-888-2655

Effective Date: 30th Sep 2025

 

At Tankless Pro, we care about your privacy. This page explains how we collect, use, and protect your personal information when you visit our website or use our services.

 

We follow all Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). 

1. What Information We Collect

When you visit our website or use our services, we may collect: 

  • Your name, email, phone number, and address 
  • Payment information (processed securely by third-party companies) 
  • Information about how you use our website (like your IP address, browser, and pages visited) 
  • Any messages or requests you send us 

We only collect what we need to serve you better. 

2. How We Use Your Information

We use your information to: 

  • Book appointments and provide services 
  • Process payments and send receipts 
  • Answer your questions or requests 
  • Send updates, reminders, or special offers (if you sign up for them) 
  • Improve our website and customer experience 

We will not use your information for anything else without your permission. 

3. Your Choices & Consent

By using our site or services, you agree to let us collect and use your information as explained here. 

You can always: 

  • Ask what information we have about you 
  • Ask us to correct or delete it 
  • Say “no” to marketing emails (just click “unsubscribe”) 
  • Change your mind and take back your consent at any time 

4. Who We Share Your Info With

We only share your information when we need to, such as: 

  • With companies that help us (like payment processors or web hosts) 
  • If the law requires it (for example, during a legal investigation) 
  • If our business is sold or merged (your data stays protected) 

We will never sell your information. 

5. How We Keep Your Info Safe

We do our best to protect your information by using: 

  • Secure servers and passwords 
  • Encryption for sensitive data 
  • Limiting who can access your information 

While no system is perfect, we take privacy and security seriously. 

6. Cookies & Tracking

Our website uses cookies (small files stored on your device) to: 

  • Remember your preferences 
  • Help us understand how people use our website 
  • Improve your experience 

You can turn off cookies in your browser settings if you prefer. Some parts of the site might not work as well without them. 

7. How Long We Keep Your Info

We keep your personal information only as long as we need it to provide our services or meet legal requirements. After that, we delete it safely. 

8. Accessing or Updating Your Info

You can contact us at any time to: 

  • See what information we have about you 
  • Ask us to fix anything that’s wrong 
  • Ask us to delete your info 

We may ask you to prove who you are before we share or change anything. 

9. Links to Other Sites

Our website may link to other websites. We’re not responsible for their content or privacy practices. Please check their privacy policies before sharing your information with them. 

10. Updates to This Policy

We may update this policy from time to time. If we make big changes, we’ll post a notice on our website. The most current version will always be here. 

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: 

Tankless Pro 

2425 Matheson Blvd E 8th Floor, Unit 797, Mississauga, ON L4W 5K4

📧 Email: info@tanklesspros.ca 
 📞 Phone: 1-877-888-2655 

Thank you for trusting Tankless Pro with your information. We are dedicated to keeping it safe and using it responsibly. 

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1-877-888-2655